FAQ

before you ask

Know before you buy

frequently asked questions

Boxy and oversized by design. If you want a fitted look, size down one.

Orders are typically delivered within 7-14 business days from the date they’re placed. You’ll receive shipping confirmation and tracking details as soon as your order has been dispatched.

At this time we only ship within Australia. International shipping will be available in the future.

RETURNS

Due to the made-to-order nature of our garments, we do not accept returns for change of mind, incorrect sizing, or personal preference. Please refer to our size guide before placing your order.

EXCHANGES

If your garment doesn’t fit, you may request a size exchange within 14 days of delivery, provided:

- The item is unworn and unwashed.

- It is free from stains, odours or damage.

CUSTOMERS are responsible for return shipping. INHUMANE covers the cost of shipping the replacement item back to you.

Yes. Each collection is produced in limited quantities and may not be restocked.

If you have any questions, feel free to get in touch via the contact form on our website or email us directly at inhumaneapparel.shop@gmail.com.

We aim to respond to all enquiries within 1-2 business days.

If your item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos of the issue, and we’ll make it right.

Orders may only be cancelled before production has begun. Once production has started, we are unable to cancel or refund your order due to the made-to-order nature of our garments. If you need to make a change, please contact us as soon s possible after placing your order.

To help preserve the quality of your garments, wash inside out on a cold cycle, avoid tumble drying where possible, and do not iron directly over printed areas.

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